FAQ

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Our full list of stores and stockists is available here. Filter by county to find your nearest location.

We offer a number of expert in-store and online advice services. Explore our range of expert advice services here.

All goods can be delivered anywhere in Ireland within 1-3 business days, during busy periods of high demand, this may take slightly longer. Order processing time is not included in the estimated delivery dates. Deliveries to Great Britain are estimated between 3-5 business days. View our full deliveries policy here.

Because we are working so quickly to get your order to you, changes to your shipping details may not always be possible. Please contact us as soon as possible, we can only allow changes to shipping details including name, address and contact details up to 1 business day after placing your order.

Once your order has been dispatched you will receive an automated email from our carrier informing you of your order tracking number and key details. You can update your delivery preferences via the link provided in this email, as well as track the progress of your order.

Please visit our delivery and returns policy for more information: linked here.

Please let us know as soon as possible of any damages or missing items in your order. Please email us at hello@colourtrend.ie with full details including your name and order number, and a member of our customer service team will be in touch with you to help resolve the issue.

In our effort to become more sustainable we will not be including receipts in the package. You will receive your receipt or invoice at the time of purchase by email. If you need a copy, feel free to contact us at hello@colourtrend.ie.

Your credit or debit card will be charged the moment that we have accepted your order and processed your payment. You will receive an order confirmation email.

We accept all major forms of payment such as Visa, Mastercard, Amex, Apple Pay and Paypal.

Wood:When painting timber that has never been painted before, a light sand is required to create a key in the surface and also to even the surface.  Ensure you remove any flaking paint of wood chips with sanding prior to priming.  If you are painting a previously painted item and the surface is sound i.e. no bubbles, chipping or wax then a light sanding is sufficient before painting.  Should the wooden surface you are painting be waxed then you would need to sand the piece completely prior to priming.  

Walls: When preparing walls prior to painting a light sand is recommended once all holes and imperfections are filled and dried.  It is not necessary to sand your walls if you are not filling in any holes.

Exterior walls:There are many reasons paint may flake on exterior walls, often on the most weather beaten side of the house or walls. There are many reasons for flaking to occur some of which are the presence of mould or mildew, a build-up of salts known as efflorescence, or moisture trapped in the surface beneath.  If you are looking to repaint an exterior wall surface that has flaking paint you must remove any loose flakes.  We recommend using a wire brush, scraper or power washer to remove these flakes.  Once the surface is sound it should be treated accordingly, biological growths must be removed using our Fungicidal Wash as per instructions.  A coat of our Stabilising Solution, a clear primer with a thin watery appearance, is ideal for stabilising powdery or chalky surfaces or on masonry or absorbent surfaces. Once treated, paint the area with two coats of our Weather Exterior Masonry finish in your desired colour. 

Interior walls and ceilings:Peeling, bubbling and cracking occur on interior walls when there is a lack of adhesion between the paint and the surface.  There are a number of factors that can cause this but when we look to interior walls and ceilings, moisture and excessive condensation are the number one causes.  More often than not if there is flaking on interior walls or ceilings it is more than likely in the kitchen or bathroom.  In high moisture areas such as kitchens and bathrooms it is crucial to ensure you have adequate ventilation, without it flaking or bubbling may be a recurring problem in this area. When water penetrates through the coats of paint, it causes the layers to separate and detach from the surface. This results in bulging, cracking, and finally, peeling.   If you are looking to repaint an interior wall that has flaking paint you must remove any loose flakes.  We recommend using a scraper or sandpaper to remove these flakes.  Once the surface is sound it should be treated accordingly, any imperfection should be filled and the wall should be primed with PRIME4 where needed.  Once treated, two coats of Interior Matt, Ceramic Matt, or Soft Sheen in your desired colour should be applied to the wall.  For areas with poor ventilation consider using Soft Sheen finish.

Interior/Exterior wood: If you are looking to repaint timber that has flaking paint you must remove any loose flakes.  We recommend using a scraper or sandpaper to remove these flakes.  Once the surface is sound it should be treated accordingly, any imperfection should be filled and lightly sanded.  The surface must be primed prior to painting, take a look at our Prime guide here (link to prime guide image) to ensure you are using the best primer for the type of substrate.  Follow with two coats of either Eggshell, Satin, Gloss, or Woodcoat (exterior only) in your desired colour.

Priming is essential when painting any bare, unpainted surface and may also be recommended to create a sound surface for paint to adhere to.  We recommend using one coat of an appropriate Colourtrend primer followed by two-three coats of your chosen topcoat for the perfect finish. This may vary depending on the substrate.

For a full list of when, where and which primer you should use, click here.

The Colourtend Prime range of primers is the next generation of primer technology, specifically formulated to utilise cutting edge coating innovations.

Prime 1: Acrylic - Locks out stains

Locks out difficult stains: Tannins + knots

Water, smoke + nicotine.

Multi-surface + multi-purpose

Low odour, fast-drying + clean up with water.

Prime 2: Epoxy - Superior Adhesion

Adhesion to difficult surfaces: laminate, MDF, gloss paint, varnish +  stainless steel

Anti-corrosive

Low odour, easy to use + clean up with water.

Prime 3: Stains + Adhesion

Excellent tannin blocking for Interior + exterior wood

Excellent Adhesion+ Coverage

Can be used at low temperatures

Clean up with white spirit

Prime 4: Primer  undercoat

 Binds + primes new plaster

Excellent adhesion for all masonry – the perfect base for your topcoat

Interior + exterior

Breathable coating

Clean up with water

PRIME1 -Single coat at standard thickness. Touch Dry: 30 minutes depending on temperature and humidity. Recoat: 60 minutes, depending on drying conditions. For oily stains such as cedar or redwood it is recommended to recoat after 24 hours. The dry primer film develops full adhesion after 7 days

PRIME2 -Single coat at standard thickness. Touch Dry: 20-30 minutes depending on temperature and humidity. Recoat: 45-60 minutes, depending on drying conditions. The dry primer film develops full adhesion after 7 days.

PRIME4 -At ambient temperature (20-23 ° C) : Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 4-6 hours. NOTE: Do NOT apply if surfaces are in poor drying conditions. Do NOT apply in temperatures below 10ºC or above 25 ºC. Cool conditions and high humidity will lengthen drying times. Air ventilation will help improve drying conditions.

We would recommend assessing the surface that you are painting before choosing a finish. Our finishes are designed for different surface types. 

Interior Finishes:

Ceramic Matt -Washable and stain resistant finish with a completely flat matt finish.

Interior Matt -Wipeable finish with a smooth matt finish.

Soft Sheen -Wipeable finish with a gentle, illuminating finish.

Click here to learn more about our interior finishes.

Trim Finishes:

Eggshell (both interior and exterior use) -For Wood and Metal, A gentle finish that has a tough, easy-clean finish.

Satin (both interior and exterior use) -or Wood and Metal, A lower sheen finish than gloss.

Gloss -(both interior and exterior use) - For Wood and Metal, Superb high-gloss finish. 

Click here to learn more about our trim finishes.

Exterior Masonry:

Weather - Suitable for exterior masonry.

Click here to learn more about our exterior masonry finish.

Our typical coverage is 10-15m²/L. Coverage is dependent on substrate. We always recommend using two coats to achieve the finish you desire.

For help on calculating the paint required for your project, visit our advice blog here.

Interior Matt -Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 4-6 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application (depending on drying conditions). The paint should not be washed before this time has elapsed. NOTE: Do NOT apply if surfaces are in poor drying conditions. Do NOT apply in temperatures below 10ºC or above 25 ºC. Cool conditions and high humidity will lengthen drying times. Air ventilation will help improve drying conditions.

Ceramic Matt -Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 4-6 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application (depending on drying conditions). The paint should not be washed before this time has elapsed. NOTE: Do NOT apply if surfaces are in poor drying conditions. Do NOT apply in temperatures below 10ºC or above 25 ºC. Cool conditions and high humidity will lengthen drying times. Air ventilation will help improve drying conditions. 

Soft Sheen -Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 4-6 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application (depending on drying conditions). The paint should not be washed before this time has elapsed. NOTE: Do NOT apply if surfaces are in poor drying conditions. Do NOT apply in temperatures below 10ºC or above 25 ºC. Cool conditions and high humidity will lengthen drying times. Air ventilation will help improve drying conditions.

Weather Masonary -Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 4-6 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application (depending on drying conditions). NOTE: Do not apply if surfaces are wet or in poor drying conditions. Do not apply at temperatures below 10°C or relative humidity above 80%.

Eggshell Finish - Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 6-8 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application. Do not apply below +5ºC.

Gloss Finish -Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 6-8 hours. Full paint properties do not develop for a minimum of 7 to 10 days after application. Do not apply below +5ºC.

Satin Finish - Touch dry: 2-4 hours depending on film thickness and drying conditions. Re-coat after 6-8 hours. Do not apply below +5ºC.

Colourtrend products are suitable for brush, roller, or spray application.  For spray application: Airless or air assisted airless, pressure pot.

Clean equipment with water immediately after use. Replace lid on can and stir thoroughly before re-use.

Unfortunately, we do not recommend using our paint for flooring, as our paints do not contain anti-slip properties. 

With the right preparation and primer, it is possible to paint your wall tiles, not floor tiles. We recommend cleaning your tiles thoroughly beforehand, especially in the kitchen. We would advise using an excellent degreaser or sugar soap. Then apply Prime 1 to your tiles and follow with a trim finish of your choice.

Yes any of our trim finishes are suitable for painting radiators; this includes eggshell, satin or gloss.

100ml sample pots and A5 colour panels are available for each of our three core collections, the Contemporary, Historic and Weather Collections.

A5 colour panels feature two coats of our interior matt finish on an A5 sample card. Sample pots are available in our Interior Matt finish and will allow you to get a real feel for your chosen colour in your own home and the lighting within it.

Most other collection colours including the Archived and 1320 Fandeck Collections are
available in 250ml and 500ml Interior Matt finish.

RAL colours are part of a universal paint chart, our colours from each of our Colourtrend collections do not correspond to any RAL colour but we can provide a visual match for you over the phone, in any of our stores or by our live chat and email.

However, if you have a specific RAL colour in mind for your next painting project, our paint can be tinted to this exact shade for you in store.

Our fandecks are available for purchase for €20.00, please contact info@colourtrend.ie.

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